We at wegal are here to provide you the best services and in order to do so, we knew that there are some things which we need to consider. And one of those things included the return policy for our customers.
Why we decided to have a return policy
We are proud to say that we are such a company who is 100% sure of the quality of what we have to offer. But still we cannot ignore that fact that some customers may have a problem with it.
7 days return policy
So, in order to have an easy to follow return policy we have brainstormed and come up with return policy which will be advantageous for our customers. So, we decided on a 7 days return policy. We done our researches and found that 7 days is ample time for a customer to get familiar with the product in question. Thus they can tell that if they are happy with it or not and they can easily have enough time to return the product to us via mail. Here we would like to add that, money will not be refunded to our customers. We only provide replacement of the product in question.
All customers are requested to raise your queries in firstname.lastname@example.org first, in order to return the product, All customers are requested to inform us at email@example.com within 7 days from the date of receiving the product, after that we request you to send the product preferably through speed post in a sale able condition within 30 days from the date of receiving the product. Also request you to send the courier number and courier name on firstname.lastname@example.org for faster processing of your complaint. Please ensure that the product is returned with the tags, original packaging, in an unwashed and undamaged condition to the below mention address:- 138 Ambagan Rd.kolkata -700028
You can cancel an order until it has gone for processing that is within 24 hrs from the time of purchase. This includes items purchased on sale from the website. Any amount you paid will be credited back into your account within 12 to 15 business days.
Once your order is shipped, that is after 24 hrs from the time of purchase, you will not be able to cancel the order. However, you can opt to return it to us after receiving it. We will not refund the amount but we will replace the product. For replacing the product please follow our replace policy.
In order to cancel the order placed from the website you can call us in contact number that is - 09748 336 958, Support Time- 8:00 PM TO 8:00 AM (IST) or mail us at email@example.com will be happy to assist you in the best possible way. If 24 hours is over from the time of purchase then please follow our return policy.